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Service Champions technician Joseph saw his Riverside client pushing button after button on her rice cooker with a frustrated look on her face.

“What are you doing there?” Joseph asked.

“This is a brand-new rice cooker,” the homeowner said. “I just want to cook brown rice for dinner, but I can’t figure out how to make it work.”

“Maybe I could take a look at the directions and figure it out,” Joseph said. His client was happy for the help.

Joseph said with the directions he was able to figure it out pretty quickly.

“The key was to find the right mode setting for which kind of rice you wanted to cook,” Joseph said. “I set it for brown rice and got it going for her.”

Joseph also showed her how to do it herself, so she’d know how to use it next time.

The homeowner was happy to be able to use her new rice cooker.

“Oh, thank you,” she said. “Without your help, I wouldn’t have been able to figure this out today.”

Joseph, nice work on another Good Deed For Free!

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