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Service Champions is Southern California’s best residential plumbing, heating & air conditioning company. Whether its faucets, fixture and pipes that need repairs; or a water heater that needs to be serviced or replaced. You can count on us for all your plumbing needs. Main sewer lines, a clogged toilet, trenchless sewer replacement, or clogged bathroom, kitchen or laundry drains, we service them all. Find out more by reading our plumbing page.
Service Champions is the air conditioning company that can expertly maintain, repair, service, or install ANY air conditioning system. We service all brands, types, makes, and models.
Eliminate the hassles and stress associated with home heating services by calling the Southern California company with the great reviews. Service Champions can expertly maintain, repair, service, or install heating systems. We service all brands, types, makes, and models.
Service Champions is Southern California’s best residential plumbing, heating & air conditioning company. We service, repair, and install all kinds and brands of heaters and air conditioners along with drain cleaning.
Service Champions is Southern California’s best residential plumbing, heating & air conditioning company. We service, repair, and install all kinds and brands of heaters and air conditioners along with drain cleaning.
Service Champions technician Dan loves grilling out, so when he was on a service call in Newport Beach and saw a new grill, he struck up a conversation.
“Do you grill often?” Dan asked the homeowner.
The customer sighed. “I do like to grill, but… well, I haven’t done it lately because I can’t get my propane tank hooked up.”
Dan asked what the problem was.
“I’ve been getting a little weaker and it is harder for me to lift stuff,” the homeowner told him. “The propane tank weighs around 55 pounds and it is just too much for me.”
Despite this frustration, the man hadn’t lost his sense of humor. “You see, I can lift a steak, I can flip burgers, and handle anything you need grilled… but I can’t lift that darn propane tank!”
Dan saw an opportunity to get a fellow grill lover fired up again.
“Have you ever heard of Good Deeds For Free?” Dan asked. He was surprised that even though the customer had been doing business with Service Champions for some time, he was not familiar with it.
Dan went on to explain and then asked if he would let him do this Good Deed for him. The customer said that would be great and Dan got down to business.
It was a newer grilling system, so it took Dan a few minutes to figure out the trick to getting it connected properly. Once that was done, Dan got the gas turned on, hit the igniter, and… SUCCESS!
Dan then took the time to walk the customer through it just to make sure he was comfortable with what had been done. Everything worked great, and the customer was thrilled.
The homeowner was especially happy because he had been on the phone with another company that morning and had the opposite customer service experience. That company also fired him up, but not in a good way. In the Tale of Two Customer Service Experiences, Service Champions came out the winner!
You’re really cooking with that Good Deed For Free, Dan. Keep up the great work and happy grilling to you and your customer!